Privacy Policy

1. Introduction

DentistsWebDesign.co.uk (operated by Infodots Services LLP) is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services.

2. Information We Collect

2.1 Information You Provide Directly

• Full name and job title
• Email address and telephone number
• Dental practice name and address
• Current website URL (if applicable)
• Project requirements and preferences
• Communication records (emails, calls, messages)
• Payment and billing information

2.2 Information Collected Automatically

• IP address and approximate location
• Browser type, version, and language
• Device type and operating system
• Pages visited, time spent, and navigation paths
• Referring website or source
• Cookie data (see our Cookie Policy)

3. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

4. How We Use Your Information

• To provide and deliver our website design services
• To communicate with you about your project and respond to enquiries
• To process payments and maintain financial records
• To send service-related communications and updates
• To send marketing communications (only with your consent)
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations
• To protect against fraud and security threats

5. Data Sharing

We may share your personal data with the following categories of recipients:

• Service Providers: Third parties who provide services on our behalf (web hosting, payment processing, analytics)
• Professional Advisers: Lawyers, accountants, and auditors where necessary
• Regulatory Bodies: Where required by law, regulation, or legal process

6. International Transfers

Your data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the UK Information Commissioner
• Transfers to countries with UK adequacy decisions
• Binding Corporate Rules where applicable

7. Data Retention

We retain your personal data only for as long as necessary:

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us at sales@dentistswebdesign.co.uk. We will respond within one month.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

• SSL/TLS encryption for all data in transit
• Secure data storage with encryption at rest
• Access controls and authentication measures
• Regular security assessments and updates
• Staff training on data protection practices
• Incident response procedures

10. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Significant changes will be communicated via email where appropriate.

12. Contact Us